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Frequently Asked Questions

What is your return/exchange policy?
Not happy with your order or need an exchange? We have you covered! Read our full return & exchange policy.

What is your shipping policy?
We proudly have great shipping rates that come fully trackable and speedy to your door! Read all about it here.

What payment methods do you accept?
In-store: Cash, Debit & all major credit cards
Online: Paypal, credit card and we now also accept Interac e-Tranfers.

What are the tax rates?
Tax rates are applied to all provinces in Canada.  Either the HST or GST will be applied and shown in the final stage of the transaction.
We do not charge tax on any U.S. or international orders, but please keep in mind that there may be duty/import charges depending on your region when you pickup/receive your shipment.


Status Cards & On Reserve Orders
If you are in Canada and have a status card,we will gladly accept it. Simply enter your status card number in the notes section at checkout and we will refund the provincial portion of the tax that you paid on the order directly back to the method of payment that you used.

If we are shipping to you on a reserve, you will be able to get your order tax free. The best way to get the tax taken off is to create an account, then contact us to let us know what name the account is under and we can go into your account and make it tax exempt. You can find our contact info by clicking here. 

 I have a store. Do you offer wholesale?
We unfortunately do not offer wholesale at this time.

Policy & Copyright
We absolutely DO NOT and WILL NOT EVER share/sell your contact info, email addresses, phone numbers etc. to anyone.


Why do you need my phone number at the online checkout?
The only purpose for collecting phone numbers is if there is a problem regarding shipping or any important questions regarding your order, we or Canada Post can reach you. Don't worry, you'll never get any spam text messages or phone calls from us. We hate that stuff too! 

Are all of your in-store products online?
The short answer is no. We'd love to put everything online and we are slowly working towards that, but please come and see us in store for an even bigger selection.